Effective Date: 8th July 2025
Last Updated:  8th July  2025

1. Introduction

Clifford Systems (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website, purchase our products, or engage with our services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, email address, company name for our team to have some context before connecting. 
• Financial Information: Additional financial details may be collected for our personal billing records. 
• Communication Data: WhatsApp messages, inquiries through our website or social media, and responses to marketing promotions.
• Marketing & Advertising Data: Customer interactions with our Meta ads, which help us build a client database for future promotions.

3. How We Use Your Information

We use collected information to:

• Contact you regarding order updates, inquiries, or support requests.
• Improve our marketing strategies, such as targeting promotions based on past purchases.
• Comply with legal and regulatory requirements related to our business operations.

4. Payment and Security

• We accept online payments, and bank transfers. 
• Payments are processed through secure third-party services, and we do not store your payment details.

5. Data Storage & Security

• Customer data is stored securely using cloud hosting services.
• We implement security measures to prevent unauthorized access, loss, or misuse of your data.
• Only authorized personnel and service providers have access to necessary customer information.

6. Marketing and Communications

• Our marketing efforts primarily involve Meta ads, WhatsApp messages, and SMS promotions.
• Customers can opt out of receiving marketing communications at any time by contacting us.

7. Compliance with Laws

We adhere to all applicable Kenyan data protection laws and regulations related to manufacturing businesses.

8. No Use of Cookies

• Our website does not use cookies or tracking technologies to collect data.
• Any marketing insights are gathered from customer interactions on social media and direct inquiries.

9. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Correct or update inaccurate personal information.
• Request the deletion of your data (subject to legal or business obligations).
• Opt out of marketing communications at any time.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

11. Contact Us

For any questions, concerns, or requests regarding your personal data, please contact us at:

Clifford Systems 

6th floor, Park Suites, Opposite Parklands Police Station, 

Parklands Road, Parklands, Nairobi.

📞+254753000888
📧 [email protected]